In the more
mature e-commerce environment of the early 2000’s, Web sites needed more than a
pleasing look and convenient layout.
As Web sites were positioned as
integral aspects of firms’ strategies, they were increasingly retooled to create
a seamless over-all network, integrating the Web site with the rest of the
company’s information technology architectures.
Thus, Web sites were increasingly built to work alongside company
databases and systems designed to handle ordering, procurement, inventory management,
payment processing, billing, customer relations, and intra-firm communications,
among others. In this way, Web sites
were beginning to reflect the broader promise of the World Wide Web and the
Internet by creating value and harnessing the power of contemporary information
technology to form more efficient business practices.
The last
step in setting u a Web site is
promotion. Depending on the size and the
stature of the business, site promotion can take many different forms. If a firm is well established, with several
advertising means at it disposal, it can simply utilize its existing promotion
channels to alert people to its Web site.
Smaller and upstart firms need to establish links with sites already
proven to draw traffic-particularly traffic from the firms’ desired customer
base in the hopes of generating links to their new sites. Large and small
business alike also invariably try to
establish a presence on the major search engines, which often entails various
applications or referrals. There were a
range of search engine strategies, but the primary goal of any such strategy
was to position a site to appear toward the top of user internet searches.
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